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Aloka SSD-4000 boot up problem

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fanie View Drop Down
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Joined: Oct 13 2009
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Post Options Post Options   Thanks (0) Thanks(0)   Quote fanie Quote  Post ReplyReply Direct Link To This Post Topic: Aloka SSD-4000 boot up problem
    Posted: Jan 09 2012 at 7:32am
I need your help for the following problem

Aloka SSD-4000
S/N M03343
Version: 3.1

After start up, the following error messages
appear:

Don´t shut down
sdp doesn´t work:
cvr(0x504) 0x5dff2092
sdp fdp flash rom update (5min)
22.4 -> 22.4


and after a few minutes appears:

sdp tdp flash rom update (5min)
1.0 -> 1.0



After that a windows message
appears:

Sdp flash fm
reset error after flash write

We press OK and the following message appears:

Hard no answer
System information code
4125.1
FM command code buzy
cmd 0x04 para : 0x01


After this, the message error continues on screen but in  background we can see the US image.

Can you give me some ideas on how to solve this type of problem ?
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caruso122 View Drop Down
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Joined: Apr 09 2009
Location: Noblesville, IN
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Post Options Post Options   Thanks (0) Thanks(0)   Quote caruso122 Quote  Post ReplyReply Direct Link To This Post Posted: Jan 09 2012 at 10:22am
Hello Fanie,
 
Have any boards been replaced recently? It sounds as though the SDP board has either failed or has been replaced and requires an update to work with the rest of the system.
 
If that is not the case, I would start with reloading system software. From there, I would check that all voltages are in tolerances. After that I would try reseating the boards one by one.
 
Finally, I would try going to a minimum configuration to see if that helps.
 
Outside of those suggestions, we can't offer much more help as we have no documentation for that system.
 
Good luck!
 
Chris
C&C Medical Solutions, Inc.
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Christopher Turner
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Email: chris@ccmedicalsolutions.com
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