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Sequoia Software Locks.

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caruso122 View Drop Down
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Joined: Apr 09 2009
Location: Noblesville, IN
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Post Options Post Options   Thanks (0) Thanks(0)   Quote caruso122 Quote  Post ReplyReply Direct Link To This Post Topic: Sequoia Software Locks.
    Posted: Apr 15 2009 at 4:26pm
Question: I need 3rd part service enabled on my Sequoia so I can replace a board - how do I get this enabled?
 
Answer: Contact Siemens USA (1-800-SIEMENS), QA and Safety Office, do NOT contact service.

State that you need the 3rd party service code to meet safety requirements as laid out in the FDA CFR 21 Rules.

Ask them to email the code directly to you.
C&C Medical Solutions, Inc.
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intersem View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote intersem Quote  Post ReplyReply Direct Link To This Post Posted: Jun 10 2009 at 8:05pm

I'm writng from mexico and would like to know if there is a security code or a protection device installed on sequioa that I have to consider if I remove and re-install a DMI (main power supply). Do I have to be aware of something? Thank you.

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caruso122 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote caruso122 Quote  Post ReplyReply Direct Link To This Post Posted: Jun 11 2009 at 8:09am
Hello Intersem,
 
In my experience, the software locks are for the card cage only - hope this helps.
 
Take care,
 
Chris
C&C Medical Solutions, Inc.
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Christopher Turner
Phone: 317-219-3616 x103
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Yahoo IM: caruso122
Skype IM: cturner122
Email: chris@ccmedicalsolutions.com
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jstaheli View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jstaheli Quote  Post ReplyReply Direct Link To This Post Posted: Jan 26 2010 at 2:42pm
The manufacturer will give you the third party code. I called tech support and they padged the engineer and he was able to get me the code.  Make sure you have the code before you take the pannels off.
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